After deciding that switching our phone system from all copper lines to VoIP was right for our business, we shopped around extensively for the right partner. There was an overwhelming amount of options out there on the market. Luckily, we closely evaluated each option and took more than just cost into consideration after hearing horror stories from other businesses with poor call quality and reliability. When we met with Sierra, one of the family owners came to present their services and showed us what differentiates them from the competition. A year later, we could not be happier with the cost savings that Sierra has provided our business along with exceptional service from a team that we have come to know by first name. I would recommend Sierra to any business looking to improve their phone system capabilities while cutting costs at the same time.